Broadband Phone Services

vonage – skype – magic jack

Announcement: Broadband Phone Services an Introduction

Thursday Jul 29, 2010

Broadband phone services, called VoIP (voice-over-IP) are services offered by different companies, as an alternative to landline telephones or even mobile phones. Either way you look at it, you’re going to find these services cheaper than a basic landline telephone service. But that doesn’t necessarily mean it’s going to be better in terms of quality. Not to mention that some might simply not enjoy using their computer to make their phone calls.

Not arguing why you should or should not give this type of services a try, we’re going to provide you a short list of benefits of Broadband Phone Services and also a couple of disadvantages, so at the end of this article you’ll have a little more insight of how things are with VoIP services.

Broadband Phone Services Pros:

Reduced costs. Since the process of VoIP calls happens over the Internet, the infrastructure and communication costs are greatly minimized. Just think of how much you pay per month for your landline or mobile phone and compare that to how much you pay for your Internet access per month.. You see, the classic telephone calls are charged per minute or second, depending on the provider company. Voice-over-IP calls, or the Internet calls are charged per megabyte (MB that is), meaning per amount of data sent across the Internet and not the time spent to send that data.

It’s very flexible!  Leaving aside those companies that offer even video calls for the same charge as the common VoIP calls, we’re presenting just the major advantage of being able to take your toys with you anywhere you travel. Providing that the Internet signal is of some decent quality in the places where you decide to travel, VoIP calls can be made from pretty much anywhere because nowadays broadband phone servicesbroadband phone services offer portable devices that you carry in your pocket. These devices may vary in size and form, but the most common models will easily connect to your (or anyone else’s) computer’s USB ports, pretty much making the annoying landline phone cables ugly history.

Those being the major advantages of Broadband Phone Services technology (believe us, you don’t need more than these), we’re moving on to the disadvantages, so that you’ll know to be aware how to make your choice regarding broadband phone services.

One problem is the fact that once your Internet is down or the power runs out, you’re left without a phone. Also, poor Internet signal will significantly decrease the quality of your calls, if not make them unavailable at all. You should really keep this aspect in mind, in case you decide to take your VoIP with you on your mountain climbing trip.

Another aspect you should be aware of is the fact that, due to VoIP portability features, some emergency call services might not work for you in different areas and that is because it’s not always easy to keep track of an IP, especially a dynamic one. However, there are good quality VoIP providers out there who will advise you what’s the best way to keep the emergency call services updated with your location.

So if you’re considering getting on board with broadband communication services, be sure to do a lot of research before settling down with one company. Check a lot of websites which provide you users’ reviews of such services, ask your friends and trusted ones and ultimately, read extremely careful the agreement contracts before signing them.


Vonage Services

Thursday Mar 3, 2011

There are many Vonage services that you can take advantage of in order to make full use of the selected plan you pay for. These services not only help save you money, they also give you the convenience of being able to do many things from one bundles service, instead of paying for them one by one. Some of the services that fall into this category include faxing with Vonage, Vonage voicemail and Vonage support. After reading more about them, you will be able to put them into maximum use when making calls.

Faxing with Vonage

Faxing with Vonage is one of the features of owning a Vonage account. It saves you from having to go to your local office store to send or receive faxes. To use the faxing feature, Vonage must first give you a fax line which you can use on any machine to send and receive faxes. You can receive unlimited faxes on all plans. The amount of faxes you can send will however, depend on your monthly plan.  In the small business plan, you can send up to 500 free minutes of outgoing faxes while you can only send 250 free minutes in the residential plan of $9.99 per month. International faxing rates depend on Vonage world plan rates. Faxing is not the only smart feature of Vonage. Vonage voicemail also makes it easy for you to manage calls.

Vonage Voicemail

One cool thing about Vonage voicemail is the convenience of getting your voice mail in more than one format. You can listen to it, print it out or have it sent as an audio file to any email address. This helps you never miss important messages or misunderstand anyone. You will need to know how to set it up properly so that you will not have problems in receiving or listening to your voice mails. Vonage has made it so easy to use their services that they provide many ways of assisting you through their Vonage support section. Let’s see exactly how Vonage support works.

Vonage Support

Vonage supports their customers 24 hrs a day, 7 days a week.  You can contact support in more than one way. You can get help through their phone using 1-VONAGE-HELP (1-866-243-4357), by sending them email, through their support forum or their facebook fanpage. You can also search through the support section on their website for guides, videos and step-by-step instructions for how most parts of their services are used.  Knowing how to get support will help you resolve your technical issues and billing issues fast and easily. Vonage has been known to provide excellent customer support over the years. For technical issues, try to be close to your device when calling so that support can point you in the right direction as fast as possible.

You’ve seen that Vonage VoIP services are one of the best in the industry. Specifically, you’ve seen how their faxing and voicemails will benefit you and how to get support when you run into problems. If you have not been using them, try to start using them to their fullest potential so you can enjoy the most value for your money.

 

 


Vonage Internet Services

Thursday Mar 3, 2011

Here is exactly what you need to know about Vonage Internet services. From their website, they clearly state that they don’t offer internet access. The reason they do not offer internet service is because internet service is required to use Vonage. In order words, their services depend on broadband internet for it to work properly. Based on this, this article will focus on the problems associated with the quality of internet services as it concerns Vonage, how internet speed affects Vonage services and a  brief look into Vonage’s major business competitors in this regard. After reading, you will be able to understand the role the internet plays in making Vonage one of the best VoIP services around.

Are There Problems with the Quality of Vonage Internet Services?

Some of the major problems with the quality of Vonage internet services include call quality being low, the calls cutting off in the middle of a call and call not even going through in some cases. For call quality being low, the most likely cause is when you are in an area where the internet connectivity is not strong. That is, the internet Wi-Fi network signal strength or the 3G network is weak. In this case the call quality will become low. You will immediately notice that you cannot hear the other party clearly, or the other person cannot hear you clearly. On the other hand, when there is no network in an area, Vonage services will not work as it fully depends on the availability of an internet connection. Now that we’ve seen some of the problems affecting the quality of Vonage internet services, lets see how internet speed can affect Vonage services.

Is the Internet Speed Fast Enough with Vonage Internet?

Vonage allows you to test your internet speed on their website to see if you can use Vonage services. The advantage of this to you is that if your internet speed is not fast enough for Vonage services, the test results will show it and you will be advised to either not use Vonage or you should try to increase your Internet speed. According to them, the recommended Internet connection upload speed (bandwidth speed) needs to be at least 90 Kbps (kilobytes per second). A lower upload speed could affect the quality of your calls when using Vonage phone service. If your internet speed is not up to this, then you cannot enjoy using Vonage. Let’s now find out about Vonage’s major business competition.

Who are Vonage’s Major Business Competition?

There are many VoIP services competing with Vonage. The list keeps growing every year. Vonage VoIP services can be compared with others using many criteria. However, when it comes to features, Vonage is among the top. It offers features that are suitable for business and non-business use. For business uses, competitors that offer features that are close to those of Vonage are Jive, RingCentral, Vocalocity, Apptix  and Nextiva. This comparison is based on the cost for their unlimited services and the features attached to them.

Vonage Internet Services

You’ve been able to discover how Vonage uses the Internet to offer their services. You’ve also seen the problems associated with internet quality and the most acceptable minimum speed needed to use Vonage internet services. By knowing the major business competition to Vonage, you can always switch to the one that offers you the best benefits in terms of call quality, features and cost.