Broadband Phone Services

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Vonage Services

Thursday Mar 3, 2011

There are many Vonage services that you can take advantage of in order to make full use of the selected plan you pay for. These services not only help save you money, they also give you the convenience of being able to do many things from one bundles service, instead of paying for them one by one. Some of the services that fall into this category include faxing with Vonage, Vonage voicemail and Vonage support. After reading more about them, you will be able to put them into maximum use when making calls.

Faxing with Vonage

Faxing with Vonage is one of the features of owning a Vonage account. It saves you from having to go to your local office store to send or receive faxes. To use the faxing feature, Vonage must first give you a fax line which you can use on any machine to send and receive faxes. You can receive unlimited faxes on all plans. The amount of faxes you can send will however, depend on your monthly plan.  In the small business plan, you can send up to 500 free minutes of outgoing faxes while you can only send 250 free minutes in the residential plan of $9.99 per month. International faxing rates depend on Vonage world plan rates. Faxing is not the only smart feature of Vonage. Vonage voicemail also makes it easy for you to manage calls.

Vonage Voicemail

One cool thing about Vonage voicemail is the convenience of getting your voice mail in more than one format. You can listen to it, print it out or have it sent as an audio file to any email address. This helps you never miss important messages or misunderstand anyone. You will need to know how to set it up properly so that you will not have problems in receiving or listening to your voice mails. Vonage has made it so easy to use their services that they provide many ways of assisting you through their Vonage support section. Let’s see exactly how Vonage support works.

Vonage Support

Vonage supports their customers 24 hrs a day, 7 days a week.  You can contact support in more than one way. You can get help through their phone using 1-VONAGE-HELP (1-866-243-4357), by sending them email, through their support forum or their facebook fanpage. You can also search through the support section on their website for guides, videos and step-by-step instructions for how most parts of their services are used.  Knowing how to get support will help you resolve your technical issues and billing issues fast and easily. Vonage has been known to provide excellent customer support over the years. For technical issues, try to be close to your device when calling so that support can point you in the right direction as fast as possible.

You’ve seen that Vonage VoIP services are one of the best in the industry. Specifically, you’ve seen how their faxing and voicemails will benefit you and how to get support when you run into problems. If you have not been using them, try to start using them to their fullest potential so you can enjoy the most value for your money.